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Connect to the Optum Customer Community

Problem Solve and Share Ideas with Peers and Product Experts

  

The Optum Customer Community is your hub to connect with peers in the healthcare technology space. Join us to find and share knowledge, exchange ideas, and collaborate to drive success with the Optum solutions use. With more than 3,000 resources, 34,000 discussions, and 30 groups, the Community is an indispensable online resource that provides a direct connection to fellow Optum users and product experts. 

Resources

Join the Optum Customer Community Today

  

Registering for Community takes just a few minutes. We recommend visiting the Registration Details Page for a quick guide on getting started. Be sure to bookmark the Community sign-in page for easy access in the future. 

As a Community member you will:

  • Have access to videos, on demand training, and active discussion forums while leveraging crowd intelligence with Optum product experts and fellow customers.
  • Empower yourself with product documentation and tips, live office hours with product teams, best practice guidance, and industry and regulatory news. 
  • Troubleshoot with product experts and share best practices for Optum solutions with your peers. 
  • Help save time, increase your expertise and efficiency, to achieve organizational success.
  • Find and connect with your peers by product and role.

Contact us if you have any questions about the Community or the registration process. 

  

Current Optum Products with Online Communities:

Revenue Cycle Management

  • Acuity Revenue Cycle Analytics
  • Ahi QA & Ahi Lobby
  • Assurance Reimbursement Management
  • Clearance Patient Access Suite
  • Revenue Performance Advisor (RPA)

Enterprise Imaging

  • Cardiology
  • Radiology
  • Stratus Imaging (Cloud Solutions)
  • Workflow Intelligence

Medical Network

  • APIs
  • Channel Partners
  • iEDI

Pharmacy

  • Clinical Exchange
  • Converge Rx
  • EPS
  • NHIN
  • Host
  • Rx Assist

    

Have questions about how to get started?

Take a look at this quick walkthrough of our Community and its capabilities.