How to join the Optum Community

To join the Optum Community, complete all the steps below. This includes filling out the registration form, creating a One Healthcare ID (if you don’t already have one), and activating your account via the confirmation email.

Step 1:
Complete the Register for Community form, making sure to verify the information before clicking Submit.

You’ll receive an email from donotreply@optum.com notifying you that your request was received. While the message states that processing may take up to 3 days, approval is typically much faster.

Step 2:
Look for an email from donotreply@optum.com with the subject: Action Required: your request for access to the Optum Enterprise Community has been approved – Complete your Registration.

Click the Complete Registration button in that email.

Step 3:

You’ll be directed to the One Healthcare ID Sign In page, where you can do one of the following:

  • Sign in to your existing One Healthcare ID account.
  • If you don’t have an account, click Create One Healthcare ID and follow the prompts to set one up.

Step 4:
After signing in or creating your One Healthcare ID, you’ll be directed to the Optum Community homepage.

Click the Log In button in the upper right corner.

Step 5:

On the Welcome and Community Rules page, scroll to the bottom and click I Agree to finalize your access.

 

You’ll now have access to all the features and resources for your Optum product lines!

If you have a Community account but are having trouble accessing that account, please complete this form so that we can trouble-shoot the issue and respond to you. 

Note your access may become inactive if you have not logged into Community in the past 90 days.

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