EI Registration Details

Welcome to the EI Community!

Join your peers in the EI Community! The Community is a powerful user group and discussion forum for our users, which helps engage peer learning and collaboration. The Community is open to all users, including radiologists, cardiologists, technologists, PACS Administrators, IT staff, referring physicians, and more. 

Please note:

  • If you already have a Community account, simply navigate to the EI Community and login using your One Healthcare ID (OHID) username/password. 
  • If you're not sure if you have a Community account or you're seeing an "insufficient privileges" message upon logging in, please email us at eicommunitymanager@optum.com with the subject line "please reactivate my Community account". Please include your job title / role and facility name in the message.
  • If you do not yet have a Community account, please email us at eicommunitymanager@optum.com with the subject line "please create my Community account". Please include your job title / role and facility name in the message.

Once your Community account is active, please be sure to check out the below EI Community benefits: 

  • Educate yourself with the no-fee Learning Path training videos
  • RSVP to the weekly live educational Community Events
  • Join the lively Discussion Forums for posting product questions and exchanging ideas with peers
  • Access our reach Resource Library, containing over 1500 user guides, cheat sheets, videos, and more
  • Share your future product ideas and feature requests via our Ideation Module

Don't forget to check out our new Customer Support Portal for filing Support Cases. Simply use your same One Healthcare ID (OHID) to login. 

We hope you enjoy the EI Community!